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Google Business Profile or a website? What Indian small business owners actually search for

Before we launched our small business website package, we pulled Google’s own search numbers for India. “Google My Business” and “Google Business Profile” are each searched between 1 lakh and 10 lakh times a month. “Website designer in Belgaum” barely shows up at all. Owners already know the Maps listing matters. What most don’t know is how much better it works with a proper website behind it.

By Sujata Dogra, Founder, Brains Media Solutions · 6 min read

The short answer

You need both, because they do different jobs. Your Google Business Profile gets you found on Google Maps and called. Your website answers the questions people have before they call, and gives Google and AI tools a clear picture of what you do. Start with the listing if you have neither, but don’t stop there.

What did the search numbers show?

We used Google Ads Keyword Planner, set to India, for the 12 months from October 2025 to September 2026. Google shows search volumes as ranges, not exact numbers. Here is what owners and customers searched for each month:

Search termSearches a month in India
google my business1 lakh – 10 lakh
google business profile1 lakh – 10 lakh
website design price1,000 – 10,000
website design cost1,000 – 10,000
website designer near me1,000 – 10,000
google business profile optimization1,000 – 10,000
add my business to google maps100 – 1,000
small business website100 – 1,000
website designer in kolhapur10 – 100
website design in hubli10 – 100
website designer in belgaumToo few to show

Source: Google Ads Keyword Planner (BMS account), India, all languages, October 2025 to September 2026, pulled on 9 November 2026.

What does this tell a small business owner?

1. Owners care about the Maps listing far more than about websites

Searches for the Google listing are roughly a hundred times higher than searches for website designers. That matches what we hear on calls: owners have seen competitors appear on the map with photos and reviews, and they want the same.

2. Price is the first question

“Website design price” and “website design cost” are each searched thousands of times a month. Owners want a clear number before they talk to anyone. If you sell services, that’s a lesson too: a visible starting price gets more enquiries than “call for a quote”.

3. In smaller cities, people don’t search for local designers. They ask around.

Almost nobody searches “website designer in Belgaum” or “in Hubli”. In cities like ours, people ask a friend, a relative or a supplier. That makes word of mouth, and what people find when they check you after hearing your name, more important, not less.

Google Business Profile or website: which does what?

Google Business ProfileWebsite
Main jobGet found on Google Maps and calledExplain what you do and build trust before the call
Best for“Near me” searches, directions, opening hours, reviewsServices, prices, photos of your work, answers to common questions
Who controls itYou, but within Google’s formatFully you
CostFreeDomain, hosting and build
What AI tools can learn from itName, category, location, hours, reviewsThe detail: what you specialise in, for whom, at what price, with what proof

A listing with no website behind it is like a shop sign with no shop. People find you, but they still have to call to learn anything. Many won’t.

Why does this matter more now, with AI search?

More customers now ask Google’s AI Overviews or ChatGPT questions like “best physiotherapist in Belagavi” or “who makes custom windows in Hubballi?” Those answers are built from what’s published about businesses across the web: websites, Google listings, reviews and directories.

A business with a clear website and a complete listing, with the same name, address and phone number everywhere, is simply easier for these tools to understand and mention. A business with only an Instagram page gives them very little to work with.

A 10-point checklist for your Google Business Profile

  1. Use your exact business name, with no extra keywords stuffed in.
  2. Choose the most accurate main category, and add 2–3 secondary ones.
  3. Add opening hours, including holiday hours.
  4. Add a phone number you answer, and WhatsApp if you use it.
  5. Link your website, so people can learn more before calling.
  6. Upload at least 10 real photos: your place, your team, your work.
  7. List your main services, with prices or starting prices where you can.
  8. Reply to every review, good or bad, within a few days.
  9. Ask happy customers for a review. Most will if you ask.
  10. Keep your name, address and phone exactly the same on your listing, website and social media.

Frequently asked questions

Is Google My Business the same as Google Business Profile?

Yes. Google My Business is the old name. It’s now called Google Business Profile: the listing that shows your business on Google Search and Google Maps.

Is a Google Business Profile free?

Yes. Creating and managing the listing is free. You only pay if you hire someone to set it up and manage it, or if you run Google ads.

Can I be on Google Maps if I don’t have a shop?

Yes. If you visit customers or work from home, you can set up a service-area business and hide your home address while still showing the areas you serve.

If I have a good listing, do I still need a website?

The listing gets you found. The website helps people decide to call you, and gives Google and AI tools the detail they need to recommend you. The two work best together.

Want to see how your business shows up?

We’ll check your Google listing, your website and what AI tools like ChatGPT say when customers ask about businesses like yours. Free, plain-language report within 1 working day.

Get a free AI Visibility AuditOr get a website + Google listing for ₹6,999 →
Sujata Dogra is the founder of Brains Media Solutions, which she started in Delhi in 2008 and runs from Belagavi. She has spent more than 20 years writing and managing content for businesses across India, including 9 years running Magicbricks’ property content operations. More about Sujata.

Sources

  • Google Ads Keyword Planner, BMS account, India, October 2025 – September 2026, pulled 9 November 2026